What's the typical turnaround for a catch-up project?

Turnaround time for catch-up and cleanup work depends on the scope and how quickly we receive the necessary documentation and access. In general, most projects take between 2–6 weeks. Once we review your situation and the amount of work involved, a tailored estimate will be provided. We also keep you updated throughout the process so you always know where things stand.

Are tax services included?

Tax services are not included in our bookkeeping engagements. However, we ensure your financials are accurate, organized, and ready for your tax professional. We’re also happy to liaise directly with your tax preparer to provide any reports or documentation they may need.

What bookkeeping platforms beyond QBO are supported?

We focus exclusively on QuickBooks Online (QBO) and work with both established businesses and those just getting started. QBO is the industry standard for small business bookkeeping—it’s reliable, cloud-based, and integrates well with other tools you may already use. By specializing in QBO, we’re able to deliver more accurate, efficient, and streamlined service to our clients.

How do you handle data security?

Data security is a top priority at Just Bookkeeping. We use Client Hub—a secure, encrypted client portal—to collect and share documents. This ensures that sensitive information is never sent through unprotected channels like email. For bookkeeping, we work within QuickBooks Online, which uses industry-standard encryption and multi-factor authentication to protect your financial data. By using trusted, cloud-based platforms, we keep your information safe, organized, and accessible only to authorized users.

Do you offer financial insights or just data entry?

At Just Bookkeeping, we believe financial clarity goes beyond clean data. While accurate, organized books are the foundation, what truly sets us apart is the insight we provide. We help small business owners understand what the numbers mean—spotting trends, identifying areas for improvement, and offering guidance that supports better decisions and long-term growth.